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Global Business Services Industry Analysis, June 2019

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Key Takeaways from EY's Global Analyst Conference, 2019

Key Takeaways from EY's Global Analyst Conference, 2019

  • $ 4104
  • Industry report
  • June 2019

This IDC Market Perspective reflects the main takeaways from EY's 2019 Global Analyst Conference. EY recently updated researchers on its professional services and IT capabilities, with a two-day meeting ...

  • Industries : Business Consultancy and Audit
  • Countries : World
Worldwide and U.S. IT Outsourcing Services Market Shares, 2018: Top 10 Worldwide and U.S. IT Outsourcers

Worldwide and U.S. IT Outsourcing Services Market Shares, 2018: Top 10 Worldwide and U.S. IT Outsourcers

  • $ 4104
  • Industry report
  • June 2019

This IDC study highlights how the landscape of IT outsourcers is shifting as players are utilizing different strategies to either maintain leadership or climb the ranks to become the leader in this market. ...

  • Industries : Advanced IT
  • Countries : World, United States
Worldwide Enterprise Content Management and Content Sharing and Collaboration Software Forecast, 2019-2023

Worldwide Enterprise Content Management and Content Sharing and Collaboration Software Forecast, 2019-2023

  • $ 4104
  • Industry report
  • May 2019

This IDC study provides the market size of the worldwide enterprise content management and content sharing and collaboration software markets in 2018 and a five-year forecast through 2023 by geographic ...

  • Industries : Knowledge Management, Advanced IT
  • Countries : World
Worldwide and U.S. Comprehensive Security Services  Forecast, 2019-2023

Worldwide and U.S. Comprehensive Security Services Forecast, 2019-2023

  • $ 4104
  • Industry report
  • May 2019

This IDC study provides a forecast for the worldwide and U.S. comprehensive security services market for the 2018-2023 period."Security is a 'Rubik's Cube' for enterprise leaders, even when they know they ...

  • Industries : Security Services
  • Countries : World, United States
Worldwide and U.S. Systems Integration Services Forecast, 2019-2023

Worldwide and U.S. Systems Integration Services Forecast, 2019-2023

  • $ 4104
  • Industry report
  • May 2019

This IDC study presents IDC's worldwide and U.S. systems integration services market by major regions. A historical sizing and forecast are provided, beginning in 2016 and extending through 2023. The total ...

  • Industries : Consulting, IT Services, Advanced IT, IT Consulting, IT Consulting
  • Countries : World, United States
Worldwide and U.S. Business Consulting Services Forecast, 2019-2023

Worldwide and U.S. Business Consulting Services Forecast, 2019-2023

  • $ 4104
  • Industry report
  • May 2019

This IDC study provides updated forecasts through an analysis of the worldwide and U.S. business consulting markets by consulting service line. It updates the forecast published in Worldwide and U.S. Business ...

  • Industries : Business Consultancy and Audit
  • Countries : World, United States
Worldwide Enterprise Content Management and Content Sharing and Collaboration Software Market Shares, 2018: Shifting to Agile Content Services

Worldwide Enterprise Content Management and Content Sharing and Collaboration Software Market Shares, 2018: Shifting to Agile Content Services

  • $ 4104
  • Industry report
  • May 2019

This IDC study contains estimated vendor shares for the enterprise content management and content sharing and collaboration software markets for 2018. The content sharing and collaboration market includes ...

  • Industries : Software, Advanced IT, Knowledge Management
  • Countries : World
Worldwide and U.S. IT Consulting Services Forecast, 2019-2023

Worldwide and U.S. IT Consulting Services Forecast, 2019-2023

  • $ 4104
  • Industry report
  • May 2019

This IDC study presents IDC's worldwide and U.S. IT consulting services market by major regions. A forecast and historical sizing are provided, beginning in 2016 and extending through 2023. The total worldwide ...

  • Industries : Consulting, IT Consulting, IT Consulting, IT Services
  • Countries : World
What is Employee Experience? A European View

What is Employee Experience? A European View

  • $ 4104
  • Industry report
  • May 2019

This IDC Market Perspective presents a European view of employee experience. It profiles two leading IT vendors, Orange Business Services and SAP (only its European operations), in their approach to drive ...

  • Industries : Business Services
  • Countries : Europe
Worldwide and U.S. IT Education Services Delivery Forecast, 2019-2023

Worldwide and U.S. IT Education Services Delivery Forecast, 2019-2023

  • $ 4104
  • Industry report
  • May 2019

This IDC study presents the worldwide and U.S. IT education services delivery forecast for 2019 through 2023. The forecast includes an analysis of the regional drivers of IT education growth and delivery ...

  • Industries : IT Consulting, IT Consulting, Consulting, ICT, IT Services
  • Countries : World, United States
Worldwide and U.S. IT Education and Training Services Forecast, 2019-2023

Worldwide and U.S. IT Education and Training Services Forecast, 2019-2023

  • $ 4104
  • Industry report
  • May 2019

This IDC study presents an update to the worldwide and U.S. IT education and training services forecast for 2019-2023. The forecast includes an analysis of the regional drivers of IT education growth and ...

  • Industries : Software, ICT, Education and Training
  • Countries : World, United States
IDC's Worldwide Marketing Taxonomy, 2019

IDC's Worldwide Marketing Taxonomy, 2019

  • $ 4104
  • Industry report
  • May 2019

This IDC study is a reference guide for budget management and cost control. It can serve as the foundation for marketing and finance executives to better demonstrate fiscal management capabilities to C-level ...

  • Industries : Business Process Outsourcing
  • Countries : World
IDC's Worldwide Unified Communications and Collaboration Taxonomy, 2019

IDC's Worldwide Unified Communications and Collaboration Taxonomy, 2019

  • $ 4104
  • Industry report
  • May 2019

This IDC study updates IDC's worldwide unified communications and collaboration (UC&C) research taxonomy to provide market definitions and a framework that IDC uses to track, segment, and forecast the ...

  • Industries : Unified Communication
  • Countries : World
Worldwide and U.S. Business Process Outsourcing Services Forecast, 2019-2023

Worldwide and U.S. Business Process Outsourcing Services Forecast, 2019-2023

  • $ 4104
  • Industry report
  • April 2019

This IDC study updates the analysis presented in Worldwide and U.S. Business Process Outsourcing Services Forecast, 2018-2022 (IDC #US42631018, May 2018) and provides a forecast of spending (customer expenditures) ...

  • Industries : Business Process Outsourcing
  • Countries : World
Oracle Modern Customer Experience: Expanding the Worlds of Data, Design, and Content

Oracle Modern Customer Experience: Expanding the Worlds of Data, Design, and Content

  • $ 4104
  • Industry report
  • April 2019

This IDC Market Perspective provides our summary and analysis of Oracle Modern Customer Experience conference held March 17-19, 2019. Oracle made numerous product announcements related to improving custome ...

  • Industries : Knowledge Management
  • Countries : World
IDC's Worldwide Corporate Education Taxonomy, 2019

IDC's Worldwide Corporate Education Taxonomy, 2019

  • $ 4104
  • Industry report
  • April 2019

This IDC study describes the framework by which IDC measures, describes, and tracks the worldwide corporate education market. IDC's 2019 corporate education taxonomy is designed to improve communication ...

  • Industries : Education and Training
  • Countries : World
Western Europe Mobile Worker Forecast, 2019-2023

Western Europe Mobile Worker Forecast, 2019-2023

  • $ 4104
  • Industry report
  • April 2019

This IDC Market Forecast analyzes the Western European mobile worker population by segment and discusses trends and drivers in mobile adoption. It includes home home-based workers, office-based mobile ...

  • Industries : Mobile Services, Human Resources
  • Countries : Western Europe, Europe
Worldwide Business Workflow Automation and Optimization Forecast, 2019-2023

Worldwide Business Workflow Automation and Optimization Forecast, 2019-2023

  • $ 4104
  • Industry report
  • March 2019

This IDC study provides the worldwide market forecast for business workflow automation and optimization from 2019 to 2023."Workflow automation and optimization efforts represent the cornerstone of digital ...

  • Industries : Business Process Outsourcing
  • Countries : World
Dell Technologies Standardizes Advisory Services with Dell ProConsult, Consistent and Consumable Services at Scale

Dell Technologies Standardizes Advisory Services with Dell ProConsult, Consistent and Consumable Services at Scale

  • $ 1368
  • Industry report
  • March 2019

This IDC Market Note reviews Dell Technologies' announcement of ProConsult Advisory services, a standardized professional service offering that coalesces Dell Technologies Services' methodology, processes, ...

  • Industries : Consulting
  • Countries : World
The IT Pulse in European Education, H2 2018

The IT Pulse in European Education, H2 2018

  • $ 4104
  • Industry report
  • March 2019

This IDC Perspective examines educational IT initiatives and major deals that were announced in Europe in H2 2018. It focuses on policies and initiatives undertaken by local, national, and supranational ...

  • Industries : Education and Training, Software
  • Countries : Europe
Getting Serious About Marketing Ethics: Trust, Power, and  the Profession

Getting Serious About Marketing Ethics: Trust, Power, and the Profession

  • $ 4104
  • Industry report
  • February 2019

This IDC Perspective explores the topic of marketing's practical response to discussions about transparency, privacy, bias, trust, and social responsibility that are happening at leading tech companies ...

  • Industries : Marketing
  • Countries : World, United States
Leveraging Artificial Intelligence to Transform Asia/Pacific Education Institutions of Tomorrow

Leveraging Artificial Intelligence to Transform Asia/Pacific Education Institutions of Tomorrow

  • $ 4104
  • Industry report
  • February 2019

Global education competitiveness is becoming more intense, notably in tertiary education and professional skills development. Such pressures are not just confined within domestic boundaries; they transcend ...

  • Industries : Advanced IT
  • Countries : Asia
Leveraging Strategic Workforce Planning to Power  Technology-Enabled Business Decisions

Leveraging Strategic Workforce Planning to Power Technology-Enabled Business Decisions

  • $ 4104
  • Industry report
  • February 2019

This IDC Perspective provides IT executives with a comprehensive framework for applying various strategic workforce planning techniques that will help their respective organizations proactively identify ...

  • Industries : Human Resources
  • Countries : World
Accelerate IT's Project to Product Management Transition:  A Financial Management Toolkit

Accelerate IT's Project to Product Management Transition: A Financial Management Toolkit

  • $ 4104
  • Industry report
  • January 2019

This IDC Perspective focuses on the business and financial skills that drive empowered product teams through the new role of the IT product manager. This shift from a project-driven IT to a new business ...

  • Industries : Consulting, ICT
  • Countries : World
Customer Experience Strategies: IT Buyer Plans for Internally Managed Versus Outsourced Contact Centers by Industry

Customer Experience Strategies: IT Buyer Plans for Internally Managed Versus Outsourced Contact Centers by Industry

  • $ 4104
  • Industry report
  • December 2018

This IDC Perspective looks at the trends and intentions of organizations regarding the provisioning of the contact center. Using the survey data, readers will gain an understanding of the degree to which ...

  • Industries : Call Center, Business Process Outsourcing
  • Countries : World
Worldwide and U.S. HR Consulting Services Forecast,  2018-2022

Worldwide and U.S. HR Consulting Services Forecast, 2018-2022

  • $ 4104
  • Industry report
  • December 2018

This IDC study contains a five-year forecast for the worldwide and U.S. markets for human resource consulting services segmented by the areas of core HR, workforce management, recruiting, learning, performance ...

  • Industries : Human Resources
  • Countries : World, United States
Design Thinking Principles Enhance Enterprise Network  Life-Cycle Services

Design Thinking Principles Enhance Enterprise Network Life-Cycle Services

  • $ 4104
  • Industry report
  • December 2018

This IDC Market Perspective discusses the impact that design thinking will potentially have on the network life-cycle services market. Design thinking will become a beneficial component of network life-cycle ...

  • Industries : Consulting
  • Countries : World
Worldwide and U.S. IT Education and Training Services Forecast Update, 2018-2022

Worldwide and U.S. IT Education and Training Services Forecast Update, 2018-2022

  • $ 4104
  • Industry report
  • December 2018

This IDC study presents an update to the worldwide and U.S. IT education and training services forecast for 2018-2022. The forecast includes an analysis of the regional drivers of IT education growth and ...

  • Industries : Software, ICT, Education and Training
  • Countries : United States, World
Vendor Snapshot 2018: KYOCERA Document Solutions on Contractual Print and Document Services

Vendor Snapshot 2018: KYOCERA Document Solutions on Contractual Print and Document Services

  • $ 1368
  • Industry report
  • December 2018

This IDC Market Note provides a summary of Kyocera's recent briefing with IDC on its contractual print and document solutions and services offerings. This document looks closely at Kyocera's contractual ...

  • Industries : Knowledge Management
  • Countries : World
Worldwide and U.S. Business Consulting Services Market Shares, 2017: Increased Focus on Digital Solutions

Worldwide and U.S. Business Consulting Services Market Shares, 2017: Increased Focus on Digital Solutions

  • $ 4104
  • Industry report
  • December 2018

This IDC study contains IDC's estimates for key business consulting vendors' revenue for 2017. Because the key vendors have increasingly focused attention on the changing requirements of each client segment, ...

  • Industries : Business Consultancy and Audit, Consulting
  • Countries : World

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