In 2023, 2.63 million individuals in the UK had never accessed the internet. From 2024 to 2028, forecasts indicate a decreasing trend, with numbers expected to drop from 2.5 million in 2024 to 2.13 million by 2028. This represents a 5-year Compound Annual Growth Rate (CAGR) of approximately -4.1%. The year-over-year decrease is noticeable, with each subsequent year showing a reduction between 4.8% and 3.4% towards the end of the period.
Looking ahead, key trends to watch include the impact of government initiatives aimed at increasing digital literacy, and how technological enhancements and increased affordability might influence internet accessibility, especially among older and socio-economically disadvantaged populations.
