In 2023, the turnover per employee in the UK collection agencies and credit bureaus services was lower than the forecast for 2024 and beyond. The year-on-year growth from 2024 to 2028 shows a steady increase: 1.6% from 2024 to 2025, 1.5% from 2025 to 2026, 1.4% from 2026 to 2027, and 1.4% from 2027 to 2028. The CAGR from 2024 to 2028 is approximately 1.47%, indicating a healthy, albeit modest, growth trend in productivity per employee.
Future trends to watch:
- Impact of technological advancements on efficiency.
- Potential regulatory changes affecting the industry.
- Shifts in demand for credit services due to economic conditions.
