The forecast for individuals in Basilicata interacting with public authorities via the Internet shows a gradual upward trend from 26.64% in 2024 to 29.91% in 2028. This reflects an increasing digital engagement, with year-on-year growth rates of approximately 3%. No data was provided for 2023, but assuming it was lower, the compound annual growth rate (CAGR) from 2024 to 2028 is reasonable, indicating a steady increase in digital interactions.

Future trends to watch for include:

The adoption of new technologies and their impact on public sector interactions.
Improved digital literacy rates among the population of Basilicata.
Government initiatives to enhance online service accessibility and efficiency.