In 2023, Denmark led the EU with the highest proportion of individuals using the internet for telephoning or video calls at 58%. Following closely, Macedonia and Cyprus both recorded 54%, and Luxembourg and Lithuania were at 53% and 52%, respectively. Sweden and Bulgaria stood at 48%, with the United Kingdom and Slovakia at 46%. In 2024, Denmark still ranks highest, with a notable forecasted growth trend.
Over the past two years, Denmark, Macedonia, and Cyprus have shown a steady increase in internet telephony usage. The five-year CAGR indicates gradual growth across EU countries, driven by the digital shift.
Future trends to watch include the impact of 5G technologies and increased remote work environments, which are expected to drive further adoption of internet telephony and video calls within the EU. Additionally, digital literacy and infrastructure improvements in Eastern European countries could contribute significantly to usage growth.
Top countries in EU Countries with the Highest Share of Individuals Using the Internet for Telephoning or Video Calls
| # | 10 Countries | Percent | Last Year | |
|---|---|---|---|---|
| 1 | 1 Denmark | 58 | 2016 | |
| 2 | 2 Macedonia | 54 | 2016 | |
| 3 | 3 Cyprus | 54 | 2016 | |
| 4 | 4 Luxembourg | 53 | 2016 | |
| 5 | 5 Lithuania | 52 | 2016 | |
| 6 | 6 Bulgaria | 48 | 2016 | |
| 7 | 7 Sweden | 48 | 2016 | |
| 8 | 8 Norway | 47 | 2016 | |
| 9 | 9 United Kingdom | 46 | 2016 | |
| 10 | 10 Slovakia | 46 | 2016 |
