In 2023, the number of employees in business services in Italy stood at 8.12 million persons. The year-on-year growth rates have shown a steady increase, although there has been a slight deceleration in recent years. Specifically, in 2023, the year-on-year increase was 1.32%, compared to 1.37% in 2022 and 1.41% in 2021. The Compound Annual Growth Rate (CAGR) over the last five years up to 2023 was 1.36%, indicating moderate growth. Looking forward, the forecasted CAGR for the five years leading up to 2028 is 0.94%, suggesting a slower, but steady, growth trajectory with a total projected growth rate of 4.8% by 2028.

Key future trends to watch for include:

Technological advancements influencing the demand for skilled labor.
Shifts in global economic conditions potentially impacting business service sectors.
Regulatory changes within the EU and Italy that may affect employment levels.
Transition towards remote and hybrid work models, influencing employment dynamics.