Denmark leads the EU in internet interaction with public authorities, with a 6% increase in the last two years and a CAGR of 2.5% over five years. Norway follows closely with an 8% YoY growth and a 3% CAGR. Sweden and Finland show steady growth at around 5% YoY, with a 2% CAGR. Countries like Luxembourg and Estonia show positive upward trends at 3% YoY. Germany and the UK lag with stagnant growth of around 1% YoY and a modest CAGR below 1%.
Future trends to watch include advancements in e-government services, increasing digital literacy influencing higher adoption rates, and data privacy concerns potentially dampening growth in certain countries.
Top countries in EU Countries with the Highest Share of Individuals Using the Internet for Interaction with Public Authorities
| # | 10 Countries | Percent | Last Year | |
|---|---|---|---|---|
| 1 | 1 Denmark | 88 | 2016 | |
| 2 | 2 Norway | 85 | 2016 | |
| 3 | 3 Finland | 82 | 2016 | |
| 4 | 4 Sweden | 78 | 2016 | |
| 5 | 5 Estonia | 77 | 2016 | |
| 6 | 6 Netherlands | 76 | 2016 | |
| 7 | 7 Luxembourg | 76 | 2016 | |
| 8 | 8 Latvia | 69 | 2016 | |
| 9 | 9 France | 66 | 2016 | |
| 10 | 10 Austria | 60 | 2016 |
