European Individuals Using Internet Banking by Country

In 2023, internet banking usage across Europe showed significant variability. Northern European countries, including Yorkshire and the Humber (UK), Finland, Denmark, and Iceland, led in adoption rates, consistently above 97%. Variations from 2022 highlighted notable increases in countries like Cyprus (14.59%) and Macedonia (27.78%). Conversely, Germany (-3.57%) and Sweden (-2.43%) observed declines. Southern and Eastern Europe, such as Bulgaria (33.06%) and Macedonia (40.67%), remained at the lower end, though showing substantial year-on-year growth, signaling a catch-up trend in digital banking adoption.

Looking ahead, continued expansion in digital banking is expected, particularly in regions currently experiencing rapid growth. Key trends to watch include technological advances, increased mobile banking, and enhanced digital infrastructure, particularly in emerging markets where the potential for increased adoption remains high.