As of 2023, the employment in the postal services sector in Italy stood at approximately 82.0 thousand persons. From 2024 to 2028, a declining trend is forecasted with the number dropping from 79.9 thousand in 2024 to 71.6 thousand in 2028. The year-on-year declines show an average decrease of 2.1% annually. Over the five years from 2024 to 2028, the compound annual growth rate (CAGR) is expected to be around -2.5%.

Future trends to watch for include:

The impact of digitalization and technology on traditional postal services and job roles.
The potential for restructuring or adaptation within the postal sector to counteract employment decline.
Changing consumer behaviors and preferences for digital communication over physical mail.