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Factoring Global Market Report 2023
Factoring Global Market Report 2023

Major players in the factoring market are Advanon AG, Aldermore Group PLC., BNP Paribas S A, Deutsche Leasing AG, Eurobank Factors SA, HSBC Holdings PLC., Mizuho Financial Group, Société Générale S.A,…

  • World
  • United States
  • Marketing Research
  • Payment Processing
  • Industry analysis
Riot Control System Global Market Report 2023
Riot Control System Global Market Report 2023

Major players in the riot control system market are BAE Systems PLC., Axon Enterprise Inc., Raytheon Technologies Corp., Combined Systems Inc., Nonlethal Technologies Inc., Lamperd Less Lethal Inc., S…

  • World
  • United States
  • Marketing Research
  • Call Center
  • Industry analysis
Worldwide and U.S. Business Process Outsourcing Services Forecast, 2023-2027
Worldwide and U.S. Business Process Outsourcing Services Forecast, 2023-2027

This IDC study provides a forecast for the worldwide and U.S. BPO services market for 2023-2027."Growth in the worldwide BPO market is stable, and it is hard to suggest yet that any economic uncertain…

  • World
  • United States
  • Business Process Outsourcing
  • Call Center
  • Industry analysis
Contact Center Analytics Global Market Report 2023
Contact Center Analytics Global Market Report 2023

Major players in the contact center analytics market are Cisco Systems Inc., Genpact, Oracle Corporation, Avaya Holdings Corp, NICE Ltd., SAP SE, 8x8 Inc., Talkdesk, Genesys Telecommunications Laborat…

  • World
  • United States
  • Call Center
  • Industry analysis
Chatbot Market by Offering, Bot Communication, Type, Business Function, Channel Integration, Vertical and Region - Global Forecast to 2028
Chatbot Market by Offering, Bot Communication, Type, Business Function, Channel Integration, Vertical and Region - Global Forecast to 2028

The market for chatbot market is estimated to grow from USD 5.4 billion in 2023 to USD 15.5 billion by 2028, at a CAGR of 23.3% during the forecast period. Increasing focus on customer engagement thro…

  • World
  • APAC
  • Call Center
  • Data Analytics
  • Industry analysis
  • Paid Claims
  • Internet Subscribers
Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024
Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024

Patients are consumers and expect excellent customer service for every product and service they buy. Patients invest in their health and set self-care management goals and play an active role in atta…

  • World
  • Call Center
  • Healthcare
  • Industry analysis
Mobile digital experience: consumer survey
Mobile digital experience: consumer survey

"The use of different sales and customer support channels has stabilised in the wake of the COVID-19 pandemic; consumers still prefer to use traditional channels." This report uses the results of Ana…

  • APAC
  • Call Center
  • Social Network
  • Industry analysis
Cloud Based Contact Centre Global Market Report 2023
Cloud Based Contact Centre Global Market Report 2023

Major players in the cloud based contact centre market are NICE Systems Ltd., Genesys Telecommunications Laboratories Inc., Five9 Inc., Talkdesk, 8x8 Inc., Cisco Systems Inc., Avaya Holdings Corp, Ser…

  • World
  • United States
  • Call Center
  • Cloud Computing
  • Industry analysis
Global Voice Speech Recognition Software Market 2023-2027
Global Voice Speech Recognition Software Market 2023-2027

Global Voice Speech Recognition Software Market 2023-2027 The analyst has been monitoring the voice speech recognition software market and is forecast to grow by USD 14,859.93 mn during 2022-2027, acc…

  • Middle East
  • World
  • Call Center
  • Industry analysis
Frost Radar™: Cloud Contact Center Services in Asia-Pacific, 2023
Frost Radar™: Cloud Contact Center Services in Asia-Pacific, 2023

The APAC cloud contact center solutions market is in the growth stage and generated revenue of $423.1 million in 2022, recording 19.4% growth year over year from 2021. The analyst projects that the ma…

  • APAC
  • Hybrid Cloud
  • Call Center
  • Industry analysis
Commercial Services Global Market Report 2023
Commercial Services Global Market Report 2023

Major companies in the commercial services market include BCD Travel, Randstad Holding NV, Adecco Group, Travel Leaders Group, TUI Group, Recruit Holdings, ManpowerGroup Inc., Waste Management Inc., S…

  • World
  • Western Europe
  • Artificial Intelligence
  • Call Center
  • Industry analysis
Business Support Services Global Market Report 2023
Business Support Services Global Market Report 2023

Major companies in the business support services market are Apple, Teleperformance SE, Equifax Inc., S&P Global Inc., Moodys Corporation, TransUnion, PRA Group, Inc., Intrum AB, WNS (Holdings) Limited…

  • World
  • APAC
  • Call Center
  • Artificial Intelligence
  • Industry analysis
Cloud-based Contact Center Market– Global Industry Size, Share, Trends, Opportunity, and Forecast. 2018-2028
Cloud-based Contact Center Market– Global Industry Size, Share, Trends, Opportunity, and Forecast. 2018-2028

Cloud-based Contact Center Market– Global Industry Size, Share, Trends, Opportunity, and Forecast. 2018-2028 Segmented By Component (Solutions and Service), By Deployment (Public, Private and Hybrid)…

  • World
  • Call Center
  • Industry analysis
Five Key Unified Communications and Collaboration Trends for 2023
Five Key Unified Communications and Collaboration Trends for 2023

This IDC Perspective provides insight for technology buyers into five key areas that we feel will impact the worldwide unified communications and collaboration (UC&C) market in 2023 and beyond."Al…

  • World
  • Call Center
  • Unified Communication
  • Industry analysis
Train Dispatching Market Research Report by Railroad Type, Deployment Model, Application, Region - Cumulative Impact of COVID-19, Russia Ukraine Conflict, and High Inflation - Global Forecast 2023-2030
Train Dispatching Market Research Report by Railroad Type, Deployment Model, Application, Region - Cumulative Impact of COVID-19, Russia Ukraine Conflict, and High Inflation - Global Forecast 2023-2030

Train Dispatching Market Research Report by Railroad Type (Dedicated Freight Railroads, Dedicated Passenger Railroads, and Mixed Railroads), Deployment Model, Application, Region - Cumulative Impact o…

  • World
  • Freight
  • Marketing Research
  • Industry analysis
  • Inflation Rate
  • Freight Volume
Professional Service Automation Global Market Report 2023
Professional Service Automation Global Market Report 2023

Major players in the professional service automation market are Microsoft Corporation, Kimble Applications, SAP, Projector PSA, Changepoint Corporation, FinancialForce, Atlassian Corporation PLC., Con…

  • World
  • APAC
  • Artificial Intelligence
  • Management Consulting
  • Industry analysis
Contact Center As A Service (CCaaS) Global Market Report 2023
Contact Center As A Service (CCaaS) Global Market Report 2023

Major players in the contact center as a service (ccaas) market are Cisco Systems Inc., Alcatel Lucent Enterprise, Enghouse Interactive Inc., Microsoft Corporation, SAP SE, Genesys, Amazon.com Inc., N…

  • World
  • Call Center
  • Industry analysis
  • Internet Subscribers
Cloud Based Contact Center Global Market Report 2023
Cloud Based Contact Center Global Market Report 2023

Major players in the cloud based contact center market are Genesys Telecommunications Laboratories Inc., 3CLogic Inc., Avaya Contact Center (Avaya Group), Connect First Inc., Five9 Inc., 8X8 Inc., Asp…

  • World
  • United States
  • Call Center
  • Industry analysis
Contact Centre Software Global Market Report 2023
Contact Centre Software Global Market Report 2023

Major players in the contact center software market are Cisco Systems Inc., Oracle Corporation, SAP SE, ZTE Corporation, NEC Enterprise Solutions, Genesys Telecommunications Laboratories Inc., Mitel N…

  • World
  • United States
  • Call Center
  • Industry analysis
Call Center AI Global Market Report 2023
Call Center AI Global Market Report 2023

Major players in the call center ai market are Artificial Solutions International AB, IBM Corporation, Microsoft Corporation, Oracle Corporation, Amazon Web Services, SAP, Google, Avaya, NICE inContac…

  • World
  • United States
  • Call Center
  • Artificial Intelligence
  • Industry analysis
Connected Enterprise Global Market Report 2023
Connected Enterprise Global Market Report 2023

Major players in the connected enterprise market are Cisco Systems, PTC Inc., Microsoft Corporation, Robert Bosch GmbH, Honeywell International Inc., General Electric Company, Accelerite, Verizon Comm…

  • World
  • United States
  • Marketing
  • Marketing Research
  • Industry analysis
Lead Capture Software Global Market Report 2023
Lead Capture Software Global Market Report 2023

Major players in the lead capture software market are Landingi, CallRail, Lusha Systems, Clearbit, UpLead, NetLine, LeadIQ, Datanyze Inc., FormAssembly, NetFactor, TechTarget, Purple WiFi, Avochato, B…

  • United States
  • Marketing Research
  • Software
  • Industry analysis
Customer Journey Analytics Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028
Customer Journey Analytics Market: Global Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028

The global customer journey analytics market size reached US$ 11.1 Billion in 2022. Looking forward, the analyst expects the market to reach US$ 29.6 Billion by 2028, exhibiting a growth rate (CAGR) o…

  • World
  • E-Commerce
  • Artificial Intelligence
  • Industry analysis
  • Smartphone Penetration
Navigating Digital Transformation in Contact Centers-A Customer Perspective, Global, 2023 to 2024
Navigating Digital Transformation in Contact Centers-A Customer Perspective, Global, 2023 to 2024

Frost & Sullivan’s annual survey of contact center solution decision-makers revealed that employee engagement is a top priority for contact center organizations in 2023. Organizations with more employ…

  • World
  • Call Center
  • Industry analysis
Global Contact Center Software Industry
Global Contact Center Software Industry

The global economy is at a critical crossroads with a number of interlocking challenges and crises running in parallel. The uncertainty around how Russia`s war on Ukraine will play out this year and t…

  • World
  • China
  • Call Center
  • Pollution Control
  • Industry analysis
Global CRM Analytics Industry
Global CRM Analytics Industry

The global economy is at a critical crossroads with a number of interlocking challenges and crises running in parallel. The uncertainty around how Russia`s war on Ukraine will play out this year and t…

  • World
  • China
  • Pollution Control
  • Call Center
  • Industry analysis
Global Outbound Telemarketing Industry
Global Outbound Telemarketing Industry

The global economy is at a critical crossroads with a number of interlocking challenges and crises running in parallel. The uncertainty around how Russia`s war on Ukraine will play out this year and t…

  • World
  • China
  • Telemarketing
  • Industry analysis
Global Cloud-Based Contact Center Industry
Global Cloud-Based Contact Center Industry

The global economy is at a critical crossroads with a number of interlocking challenges and crises running in parallel. The uncertainty around how Russia`s war on Ukraine will play out this year and t…

  • World
  • China
  • Call Center
  • Industry analysis
Smart Advisors Market: Segmented: By Component, By Industry, By Application, And Region – Global Analysis of Market Size, Share & Trends For 2021–2022 And Forecasts To 2032
Smart Advisors Market: Segmented: By Component, By Industry, By Application, And Region – Global Analysis of Market Size, Share & Trends For 2021–2022 And Forecasts To 2032

According to a recently published Fatpos Global study on "Smart Advisors Market," the market is segmented by material type, thickness, application, transparency, end-use industry, and geography. The…

  • World
  • Call Center
  • Industry analysis
Global Communication Platform as a Service Market Size, Share & Industry Trends Analysis Report By Component, By Solution Type, By Services Type, By Organization Size, By Vertical, By Regional Outlook and Forecast, 2022 - 2028
Global Communication Platform as a Service Market Size, Share & Industry Trends Analysis Report By Component, By Solution Type, By Services Type, By Organization Size, By Vertical, By Regional Outlook and Forecast, 2022 - 2028

The Global Communication Platform as a Service Market size is expected to reach $51.3 billion by 2028, rising at a market growth of 27.5% CAGR during the forecast period. An application program inter…

  • World
  • APAC
  • Call Center
  • PaaS
  • Industry analysis