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Residential Care Facilities: Unpacking Performance and Future Prospects Amid Pandemic

How has the pandemic impacted the performance of residential care facilities?

The pandemic has had a significant effect on residential care facilities, where restrictive guidelines implemented to curb the spread of the virus have resulted in operational challenges. Operational costs have increased due to the need for protective equipment and infection control measures, while occupancy rates have been affected by heightened mortality, community fear and increased home-based care trends.

What are the resultant market dynamics?

With financial stress mounting on residential care facilities, it has compelled an industry-wide rethink of operational efficiency and business models. Many providers are exploring the scope of telehealth services and technology advancements to provide care remotely and reduce costs. Simultaneously, the emergence of alternative home-based care is becoming a significant market threat that these facilities need to address.

What does the future hold for residential care facilities?

Despite the current turmoil, the demand for residential care facilities is predicted to strengthen in the future. As the global population continues to age, the need for such services will multiply, providing stable ground for market recovery. However, in the short term, the sector needs to adapt to new realities, embracing efficient operational strategies and technological tools to ensure resilience and sustainability.

Key Indicators

  1. Occupancy Rates
  2. Revenue per Patient
  3. Operating Margin
  4. Staffing Levels and Costs
  5. Patient Satisfaction Scores
  6. Infection Rates of COVID-19
  7. Current and Projected Costs of COVID-19 Precautions
  8. Changes in Governmental Funding/Reimbursements
  9. Relative Market Share
  10. Rate of Digital Transformation Implementation