Since 2013, mobile voice call usage in India has shown a consistent increase in Unit Minutes Time, growing from 127 in 2013 to 169 in 2023. Year-on-year growth has gradually decreased from 5.83% in 2013 to 2.42% in 2023. The Compound Annual Growth Rate (CAGR) has shown a similar decline, from 12.44% during the initial years to 2.55% as of 2023.
Forecasts indicate a continued, albeit slower, increase in mobile voice call usage, reaching 187 Units Minutes Time by 2028. The forecasted 5-year CAGR from 2024 onwards is 1.57%, reflecting a tempered growth rate of 8.09% over the full period.
Future trends to watch for include:
- Growth in VoIP services potentially affecting mobile voice call volumes.
- Smartphone penetration and data plan expansions continuing to impact voice call trends.
- Shifts towards integrated communication platforms combining voice, video, and messaging.
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