Forecast: Employment in Retail Sale Via Mail Order Houses or Via Internet Sector in the Netherlands

Employment in the Retail Sale Via Mail Order Houses or Via Internet sector in the Netherlands has seen a consistent upward trend from 2013 to 2023, with the sector employing 23.29 thousand Full-Time Equivalent (FTE). This growth reflects an increasing consumer preference for online shopping. Between 2013 and 2023, year-on-year growth rates have shown considerable variation, peaking at 21.48% in 2017 but moderating to 4.28% in the most recent year. Over the last five years, the Compound Annual Growth Rate (CAGR) has been 4.09%, down from 13.52% in earlier periods.

Forecasts project continued growth, with employment expected to reach 27.78 thousand FTE by 2028, driven by a forecasted 5-year CAGR of 2.78%. This suggests a slower yet steady growth rate of 14.69% over the next five years.

Future trends to watch for:

• Increasing automation and AI integration in e-commerce logistics and customer service.
• Growing adoption of omnichannel retail strategies, integrating online and offline experiences.
• Rising importance of sustainable and ethical business practices influencing employment trends.