In 2023, individuals interacting with public authorities online in South West England stood at 75%. Forecasted data indicates a steady annual increase from 2024 to 2028, with a CAGR over this period of approximately 1.6%. Specifically, this progression shows a consistent year-on-year rise, suggesting growing digital engagement with public services.

Future trends to watch include:

Emerging digital platforms improving accessibility to government services.
Efforts to bridge digital literacy gaps, especially among older demographics.
Potential policy initiatives enhancing digital infrastructure and service integration.