The forecast for employment in the UK’s collection agencies and credit bureaus sector indicates steady growth from 2024 to 2028, rising from 16.72 thousand to 17.32 thousand employees. This represents an incremental increase of approximately 0.9% annually. Compared to 2023, the employment number projected for 2024 reflects a continuity in previous trends, maintaining the sector’s gradual expansion.

Key future trends to watch include:

Technological advancements leading to automation, potentially impacting job roles and tasks.
Economic conditions influencing credit and debt activity, which could affect demand for collection services.
Regulatory changes that may alter operational requirements and workforce needs in the sector.