In 2023, Italy's employment in activities of collection agencies and credit bureaus stood at 8.78 thousand FTE. The forecast shows a consistent growth trajectory from 2024 to 2028, starting at 8.98 thousand FTE in 2024 and increasing to 9.8 thousand FTE by 2028.
The sector anticipates the following year-on-year percentage increases: 2.34% in 2024, 2.34% in 2025, 2.28% in 2026, 2.23% in 2027, and 2.08% in 2028. This results in a 5-year compound annual growth rate (CAGR) of approximately 2.27%.
Future trends to watch for include increased demand for debt recovery services as economic uncertainties may affect consumer creditworthiness, as well as technological advancements that streamline operations and improve efficiency in the sector.
