The tourism consumption of travel agency and information centre services in Australia exhibited steady growth from 2013 to 2019. Notably, a significant decline occurred in 2020, attributed to the global pandemic, followed by a sharp rebound in 2021. The trend persisted with strong growth in 2022. In 2023, the market stood at 9.2 billion AUD, and forecasted data from 2024 indicates continued growth, albeit at a more moderate pace.

Year-on-year variations showed resilience post-pandemic with 2.37% growth from 2022-2023. The average annual growth rate (CAGR) over the last five years places it at 3.11%. Forecasts suggest a 1.83% CAGR over the next five years, culminating in a 9.5% total growth rate by 2028.

Future trends to watch for:

Technological advancements and digitalization in the travel and tourism sector.
Consumer preferences shifting towards sustainable and responsible tourism.
Global economic fluctuations and potential impacts on discretionary travel spending.