The turnover for collection agencies and credit bureaus services in Italy is projected to rise steadily over the forecast period from 2024 to 2028. The turnover is expected to grow from 1.93 billion Euros in 2024 to 2.11 billion Euros in 2028. This translates to a year-on-year growth ranging between 1.97% and 2.47%, with a compound annual growth rate (CAGR) of approximately 2.3% over the five-year period. As of 2023, the turnover was relatively stable, setting the stage for the upcoming growth phase.

Future trends to watch include:

Economic changes impacting debt collection and credit activities, influencing demand for these services.
Technological advancements in data analytics and AI, possibly reshaping operational efficiencies.
Regulatory shifts, particularly in consumer protection and data privacy, potentially affecting business practices and service strategies.