In 2023, the percentage of individuals in Veneto who interacted with public authorities via the internet stood at 38.39%. The forecast from 2024 to 2028 indicates a stagnation with minimal growth, as the percentage remains relatively flat, increasing slightly each year by approximately 0.01% to 0.02%. The 5-year compound annual growth rate (CAGR) suggests a very modest rise, reflecting a mature market with limited expansion potential.

Future trends to watch for:

Technological advancements could enhance digital public services and user experiences, potentially driving engagement.
Policy changes promoting digital inclusivity may affect adoption rates.
Sociodemographic shifts, such as aging populations with differing digital proficiencies, might influence future interactions.