The Claims Ratio of Liability Insurance in Malaysia stood at 17.08 in 2023. Over the last decade, the claims ratio showed a consistent downward trend, beginning from 25.6 in 2013 to 17.08 in 2023. The year-on-year variation for the period of 2022 to 2023 exhibited a decrease of -3.23%. The last five years have seen a Compound Annual Growth Rate (CAGR) of -3.02%, and the overall growth rate forecast is -14.2% from 2023 to 2028.

Future trends to watch for:

Emerging technologies and automated claims processing could further reduce the claims ratio.
Potential regulatory changes impacting liability insurance policies.
Shifts in economic conditions and their effect on claims frequency and severity.