Forecast: Individuals Having Ordered Goods or Services over the Internet for Private Use More Than a Year Ago or Never Ordered in Lombardy (Italy)

The projected decline in the percentage of individuals in Lombardy who have not ordered goods or services online for private use in more than a year or have never ordered, from 29.25% in 2024 to 23.98% by 2028, indicates a notable shift towards online consumption. The data suggests an average annual decrease of approximately 4.89% over these five years, illustrating a strong trend of increased online engagement.

Future trends to watch for include:

  • Further reduction in the non-online shopper demographic as digital literacy and online service accessibility improve.
  • Potential market saturation, leading to stabilization in the decline rate.
  • Impact of new technologies and e-commerce platforms on user conversion rates.

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