The VoIP calling market in France has seen a consistent decline in minute usage over the past decade. From a high of 265 unit minutes in 2013, the usage steadily decreased to 193 unit minutes by 2023, representing a year-on-year decrease of -2.53% and an annual average decline (CAGR) of -2.41% over the last five years. Forecasts for the period from 2024 to 2028 suggest a continued decline at a slightly moderated pace with a five-year CAGR forecasted at -2.22%, indicating an expected reduction to 168 unit minutes by 2028.
Future trends to watch for include:
- Potential shifts towards alternative communication platforms such as video calling or messaging services.
- Technological advancements and innovations in VoIP that might stimulate usage.
- Behavioral changes in personal and business communication preferences post-pandemic.