The number of employees in the retail sale via mail order houses or via the internet sector in Belgium has shown significant growth from 2018 to 2023, with a noticeable acceleration starting in 2020. In 2023, the sector employed 5.77 thousand individuals. Over the last two years, the year-on-year variation has been 17.87% in 2022 and 15% in 2023, indicating a robust upward trend. The last five years' CAGR is calculated at 20.12%, underscoring a strong and sustained expansion.
Going forward, the forecast anticipates continued positive growth, albeit at a slower pace, with a projected 5-year CAGR of 7.66% from 2024 to 2028. By 2028, the number of employees is expected to rise to 9.42 thousand, reflecting a 44.62% growth rate over this period.
Key future trends to watch for include:
- Further digital transformation and technology adoption in the retail sector.
- Increased consumer preference for online shopping post-pandemic.
- Emerging market regulations and labor policies that could impact employment growth rates.
- Continued innovation in delivery and logistics solutions to support e-commerce businesses.