The turnover in the retail sale via mail order houses or via internet sector in Belgium has shown a significant upward trend from 1.09 billion Euros in 2013 to 8.02 billion Euros in 2023. The year-on-year growth has generally been positive, with notable spikes in 2019 (91.83%), 2020 (18.66%), and consistent double-digit growth rates in the subsequent years. The Compound Annual Growth Rate (CAGR) over the last five years stands at a remarkable 31.51%. Forecasts for 2024-2028 predict a continued upward trend, with an expected increase from 9.11 billion Euros in 2024 to 13.37 billion Euros in 2028, and a forecasted 5-year CAGR of 7.96%, indicating steady growth.
The retail sector's consistent growth can be attributed to the increasing consumer preference for online shopping, technological advancements, and improved logistics and delivery services. Looking ahead, trends to watch include the adoption of AI for personalized shopping experiences, augmented reality for virtual fittings, and the rise of sustainable and ethical e-commerce practices.
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