Forecast: ICT Industry Gross Value Added in E-Commerce in Malaysia

The ICT Industry Gross Value Added in E-Commerce in Malaysia has exhibited steady growth over the past decade, with a notable increase from 22.71 billion MYR in 2015 to 35.38 billion MYR in 2023. The year-on-year variation has fluctuated, with substantial growth observed in 2016 at 14.54%, while more modest growth of 2.22% was recorded in 2023. The compound annual growth rate (CAGR) over the last five years stood at 1.73% as of 2023.

Looking forward, the forecast suggests continued growth, with a predicted increase to 39.02 billion MYR by 2028. The five-year forecasted CAGR is expected to be around 1.51%, indicating a steady albeit slower growth trajectory compared to past years.

Future trends to watch for include:

• Increased digital transformation and adoption of e-commerce platforms by small and medium enterprises (SMEs), enhancing market participation and competitive dynamics.
• Technological advancements such as artificial intelligence, big data analytics, and improved logistics infrastructure facilitating e-commerce efficiencies.
• Regulatory changes and policy support aimed at boosting the digital economy, potentially impacting overall industry growth positively.