Forecast: Individuals Having Interacted with Public Authorities via Internet in the Last 12 Months in South Italy

In 2023, the percentage of individuals in South Italy interacting with public authorities via the internet was recorded at a level lower than projected from 2024 onwards. With forecasts predicting a steady decrease from 27.91% in 2024 to 27.82% in 2028, the trend indicates a slight downward trajectory over the next five years. The year-on-year variation from 2024 to 2025 reflects a minimal decrease of approximately 0.11%, with a Compound Annual Growth Rate (CAGR) depicting a nominal decline over the forecast period.

Future trends to watch for include potential technological advancements, government initiatives to enhance digital interactions, and regional digital literacy improvements, which could counterbalance the declining trend and stimulate increased engagement with public authorities online.