In Piedmont, the percentage of individuals interacting with public authorities online is forecasted to slightly decrease from 35.68% in 2024 to 35.56% by 2028. Looking back, this percentage showed a stable pattern in recent years. The forecast indicates a trend of minimal decline, as the compound annual growth rate (CAGR) projects a negligible variation over the five-year period.

Future trends to watch for include:

Technological advancements that might enhance online interaction capabilities.
Government initiatives or policies aimed at promoting digital interactions.
Societal shifts towards more digital engagement due to external factors like pandemics.