In 2023, the percentage of individuals in Emilia-Romagna having interacted with public authorities online was a precursor to a steady upward trend forecasted for the coming years. From 2024, this percentage is expected to incrementally rise, reaching 41.48% by 2028. The year-on-year percentage growth averages around a modest increase, reflecting a gradual but consistent digital engagement with public services.

Future trends to watch for:

Continued digital transformation initiatives increasing online public service accessibility.
Potential policy or infrastructure developments enhancing internet reliability and penetration.
Socio-economic factors affecting internet usage and digital literacy among the population.