In 2023, the percentage of individuals in Bretagne interacting with public authorities via the internet stood at an estimated 87.00%. The forecast from 2024 to 2028 shows a consistent annual increase, with figures rising from 89.16% in 2024 to 99.64% in 2028. Year-on-year growth rates suggest a steady increase, with progressions of around 3% annually. The compound annual growth rate (CAGR) over the five-year period is approximately 3.4%, indicating a robust upward trend in the digital engagement with public services.

Future trends to watch for include:

The increasing digitization of government services which may improve accessibility and efficiency.
Potential disparities in digital access and literacy that could affect interaction rates.
Technological advancements facilitating more seamless interactions.