The forecast for business fixed voice calls in the UK shows a consistent decline from 12.9 billion minutes in 2024 to 10.1 billion minutes by 2028. This reflects a declining trend compared to 2023, where the value stood at 13.6 billion minutes. Year-on-year variations highlight a steady reduction in usage, with values decreasing by approximately 5.4% annually from 2024 onwards. The five-year compounded annual growth rate (CAGR) indicates continual reduction, emphasizing a downward trend in business fixed voice calls.

Future trends to watch for include:

Increasing reliance on mobile and digital communication platforms.
Potential technological advancements affecting fixed-line infrastructure.
Shifting business communication strategies towards remote and flexible solutions.