Forecast: Business Fixed Telephone Lines in the UK

The business fixed telephone lines in the UK exhibited a consistent decline from 2013 to 2023, with a brief stagnation in 2016 and a minor increase in 2020. By 2023, the volume stood at 6.5 million units. The year-on-year variation over the last two years indicates a -7.56% change from 2021 to 2022 and a -1.52% change from 2022 to 2023. From 2019 to 2023, the Compound Annual Growth Rate (CAGR) was approximately -2.02%.

Looking ahead, from 2024 to 2028, the forecasted 5-year CAGR is -1.78%, pointing towards a further decline, with an estimated total drop of -8.61% over this period. It is anticipated that by 2028, the volume of business fixed telephone lines will reach around 5.83 million units.

Future trends to watch for:

• The impact of digital transformation and adoption of VoIP technologies.
• The role of mobile and internet-based communication solutions in the business environment.
• Potential changes in business communication policies and regulatory environments.