The data indicates a steady increase in individuals interacting with public authorities via the internet in Piedmont from 34.25% in 2024 to 37.9% by 2028. The baseline for 2023 stands as a prelude to these forecasts, emphasizing a consistent upward trend. Notable yearly percentage increases of roughly 2.7% to 3% suggest a progressive adoption rate, while a five-year compounded annual growth rate (CAGR) of approximately 2.9% underlines a favorable digital transformation within public services.
Future trends to watch for include:
- Further integration of AI and digital-first strategies by public authorities
- Improved digital literacy and internet accessibility among residents
- Potential for higher growth rates as adoption barriers decrease
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