In recent forecasts for Calabria, the percentage of individuals interacting with public authorities online shows a decline from 26.07% in 2024 to 25.89% by 2028. This subtle downward trend, evident since the base year of 2023, reveals a steady decrease in digital engagement year-on-year from 2024 onward. The slight variations indicate an average contraction over the five years, culminating in a calculated negative CAGR, reflecting diminishing momentum towards online interactions.

Future trends to watch:

Government initiatives aimed at bolstering digital engagement in public services.
Technological advancements that may facilitate easier online interactions for residents.
Educational programs to improve digital literacy among older populations.