Forecast: Individuals Having Interacted with Public Authorities via Internet in the Last 12 Months in Germany

The forecast for individuals in Germany interacting with public authorities via the Internet shows a steady upward trend from 2024 to 2028. Starting at 61.52% in 2024, it rises incrementally each year, reaching 61.83% by 2028. As of 2023, there is no baseline provided; however, this growth indicates a gradual increase in digital interactions in the public sector.

The minimal year-on-year variations suggest a stable, albeit slow, increase in this metric. Over the forecast period, the CAGR is expected to be slightly positive, reflecting a consistent push towards digital engagement in public services.

Future trends to watch include advancements in digital infrastructure, increased digital literacy, and policy changes promoting online governmental services, which could accelerate this trend further. Key areas of focus will be on enhancing user experience and ensuring data security, fostering greater adoption of digital services by the population.