In 2023, the percentage of individuals in South Italy who interacted with public authorities via the Internet was notably lower than the forecasted 28.84% for 2024. Over the forecast period from 2024 to 2028, a steady increase is observed, with values rising annually. The projected trend showcases year-on-year growth rates: 3.27% in 2025, 3.19% in 2026, 3.03% in 2027, and 2.94% in 2028, indicating a consistent upward trajectory. The compound annual growth rate (CAGR) over this five-year period is an encouraging 3.10%.

Future trends to watch for:

Improving digital literacy and inclusion efforts could accelerate interactions.
Governmental initiatives emphasizing digital services may further boost engagement.
Technological advancements and integration in daily services could drive additional growth.
Potential socio-economic changes might influence technological adoption rates.