In 2023, there was significant variance observed in the rate of European individuals submitting forms online to public authorities. Switzerland led with the highest percentage, while countries like Bulgaria and Montenegro experienced notable growth despite their lower baseline figures. Denmark saw a slight decline, contrasting with the substantial increases in countries such as Slovenia, Hungary, and the Czech Republic. Year-on-year growth highlights advancements in digital infrastructure and public engagement with e-government services across Europe.
Future trends to watch include continued digital advancement in Eastern European countries due to investments in technology infrastructure and increased focus on e-governance, potentially reducing the disparity with Western Europe. The influence of EU regulations on digitalization and data privacy is expected to further shape these trends.
Top countries in Individuals Having Submitted Completed Forms via Internet to Public Authorities in the Last 12 Months by Country
| # | 10 Countries | Percent of Persons | Last Year | YoY | 5-years CAGR | |
|---|---|---|---|---|---|---|
| 1 | 1 Switzerland | 97.64 | 2023 | +15.44% | +17.28% | View data |
| 2 | 2 Upper Norrland (Sweden) | 95.57 | 2023 | |||
| 3 | 3 Stockholm (Sweden) | 94.06 | 2023 | |||
| 4 | 4 East Sweden | 91.87 | 2023 | |||
| 5 | 5 West Sweden | 90.17 | 2023 | |||
| 6 | 6 East Middle Sweden | 89.23 | 2023 | |||
| 7 | 7 Estonia | 88.93 | 2023 | +4.92% | +4.47% | View data |
| 8 | 8 Southern Sweden | 87.58 | 2023 | |||
| 9 | 9 South Sweden | 86.37 | 2023 | |||
| 10 | 10 Sweden | 86.28 | 2023 | +5.12% | +2.96% | View data |
