Between 2024 and 2028, forecasted data indicates a steady decline in outbound voice calls of monthly paid mobile subscriptions in the UK, from 197 minutes in 2024 to 188 minutes in 2028. This consistent downward trend shows a year-on-year decrease of approximately 1.5% to 2%. From data preceding 2024, we note that the number of minutes used in 2023 was consistent with this downtrend. Over the analyzed five-year period, the compound annual growth rate (CAGR) is negative, confirming a gradual decrease in the reliance on voice calls.
Future trends to watch include the growing preference for data-driven communication methods, such as messaging apps and VoIP services, which could further accelerate the decline in traditional voice call usage. Additionally, advancements in communication technology and changes in consumer behavior, potentially influenced by new pricing models or regulatory changes, may impact future voice call volumes.
