Over the past decade, the turnover of collection agencies and credit bureaus services in Austria has experienced significant volatility. It peaked dramatically in 2020, reached EUR 867.4 million, largely attributed to economic disruptions and subsequent recoveries. Despite a substantial correction in 2021, the sector showed resilience and moderate growth with a CAGR of around 12.18% from 2018 to 2023. In 2023, the turnover stood at EUR 397.4 million. Looking ahead, the forecasted 5-year CAGR until 2028 is 2.17%, indicating a stable and gradual growth trajectory.
Future trends to watch for include:
- Technological advancements in credit evaluation and debt recovery processes.
- Economic factors influencing credit demand and default rates.
- Regulatory changes impacting the sector's operational dynamics.
- Market consolidation and the emergence of new competitors.
