Forecast: Turnover in Retail Sale Via Mail Order Houses or Via Internet Sector in the UK

The turnover in the UK retail sale via mail order houses or via internet sector saw a significant increase from 19.06 billion pounds sterling in 2013 to 42.35 billion pounds sterling in 2023. Year-on-year variations indicate substantial fluctuations, with notable growth in years such as 2018 (52.23%) and moderate growth or declines in certain years (e.g., 2016 at -21.23%). In 2023, the turnover value stood at 42.35 billion pounds sterling, reflecting a 4.28% increase from the previous year. The Compound Annual Growth Rate (CAGR) over the last five years is 6.74%, suggesting steady expansion.

Future projections for the sector are optimistic, with a forecasted CAGR of 2.74% over the next five years, leading to an anticipated value of 50.61 billion pounds sterling by 2028. The overall five-year growth rate is predicted at 14.46%, indicating continued but moderate growth.

Future trends to watch for include:

  • The impact of technological advancements on e-commerce efficiency and customer experience.
  • Shifts in consumer behavior towards online shopping post-pandemic.
  • Expansion of omnichannel retail strategies integrating online and physical retail spaces.
  • Developments in sustainable and eco-friendly packaging and delivery systems.