The percentage of individuals in Liguria interacting with public authorities online is projected to rise from 38.52% in 2024 to 41.07% in 2028. This steady growth signifies a compound annual growth rate (CAGR) of around 1.62% from 2024 to 2028. The year-on-year increase reflects a consistent adoption of digital interaction with public authorities.
Future trends to watch include:
- Integration of artificial intelligence in online public services, enhancing user experience and efficiency.
- The expansion of digital infrastructure, improving access and reliability for underserved areas.
- Increasing focus on cybersecurity to protect user data and build trust in digital services.
- Growing digital literacy initiatives to ensure equitable access to e-governance services.
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