Between 2024 and 2028, Lombardy sees a steady rise in the percentage of individuals submitting forms to public authorities online, starting from 25.45% in 2024 and reaching 30.67% by 2028. This consistent growth reveals a year-on-year rise ranging from 5% to 7%. Compared to 2023, when the percentage stood at 24.23%, the upward trend highlights increasing digital engagement among citizens. The five-year CAGR is robust, indicating digital transformation momentum within Lombardy's public services.
Future trends to watch for include technological advancements facilitating easier access to digital platforms, policies encouraging online submissions, and potential influences from demographic shifts enhancing digital literacy and internet accessibility.
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