Turnover per employee of call centers in Sweden for the years 2024 to 2028 shows a consistent but minimal increase. Starting at 54.5 thousand Euros in 2024, it remains the same in 2025 before increasing slightly to 54.6 thousand Euros in 2026 and again in 2027. By 2028, it reaches 54.7 thousand Euros. There is a minimal year-on-year increase of approximately 0.18%, and a compounded annual growth rate (CAGR) of 0.09% over the five-year period.
As of 2023, the turnover per employee stood at 54.4 thousand Euros, indicating a steady but slow upward trend. Over the last two years, the year-on-year variation has been negligible, suggesting stable performance in this sector.
Future trends to watch for include:
• Technological advancements in customer service automation that could affect employee efficiency and turnover rates.
• Economic fluctuations that might impact the demand for call center services and thus affect turnover per employee.
• Policy changes and labor market dynamics in Sweden that could influence operational costs and productivity in call centers.
