Analyzing the turnover per employee in European call centers reveals Finland as the leader with 145.3 thousand Euros, followed by Malta and Switzerland. France, Belgium, Germany, and the United Kingdom are in the mid-range, while Eastern European countries like Lithuania, Serbia, and Bosnia and Herzegovina show significantly lower values. Key trends include higher turnover in Northern and Western European countries, compared to their Southern and Eastern counterparts. Notable year-on-year variations show minimal changes, while the last 5-year CAGR indicates stable growth across the board.
Future trends to watch include the impact of digital transformation and AI integration, which may enhance efficiency and potentially increase turnover per employee. Additionally, economic fluctuations and labor market conditions in individual countries could significantly impact the turnover rates.
Top countries in Turnover Per Employee of Call Centers by Country
| # | 10 Countries | Thousand Euros | Last Year | |
|---|---|---|---|---|
| 1 | 1 Finland | 145.3 | 2023 | View data |
| 2 | 2 Malta | 135.5 | 2023 | View data |
| 3 | 3 Switzerland | 127.6 | 2023 | View data |
| 4 | 4 France | 90.2 | 2023 | View data |
| 5 | 5 Belgium | 86.1 | 2023 | View data |
| 6 | 6 Germany | 78.1 | 2023 | View data |
| 7 | 7 Greece | 72.8 | 2023 | View data |
| 8 | 8 United Kingdom | 70.4 | 2023 | View data |
| 9 | 9 Austria | 70.3 | 2023 | View data |
| 10 | 10 Slovenia | 69.6 | 2023 | View data |
