In 2024, 88.27% of individuals in Aquitaine interacted with public authorities via the Internet, marking a steady annual increase from the baseline, further reaching 90.74% in 2028. The year-on-year growth from 2023 to 2024 stood at a noticeable rate, setting the stage for a continued positive trend.
This trajectory indicates a consistent adoption trend, averaging a compounded annual growth rate (CAGR) of about 0.7% from 2024 to 2028. This gain reflects increasing digital engagement driven by enhanced online services and growing digital literacy.
Future trends to watch for:
- Growth in mobile government service access.
- Improvements in digital infrastructure could further boost engagement rates.
- Emergence of AI and automation in public services to enhance user experience.
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