Forecast: Individuals Having Interacted with Public Authorities via Internet in the Last 12 Months in Scotland (UK)

The forecast indicates a consistent upward trend in the proportion of individuals in Scotland interacting with public authorities via the internet from 2024 to 2028. The year-on-year increase averages around 2.3%, reflecting a steadily growing digital engagement. This aligns with a broader shift towards digitalization in public services.

Future trends to watch for include technological advancements further simplifying online interactions, greater internet accessibility, and increased public trust in digital services. These factors will likely accelerate this trend, potentially surpassing the current forecasts and reshaping citizen-government interactions significantly in the coming years.