The number of individuals in North East England submitting completed forms via the Internet to public authorities is projected to see steady growth from 2024 to 2028, starting from 68.02%. In 2025, a growth of 7.19% is expected, followed by 6.67% in 2026, 6.22% in 2027, and 5.84% in 2028. This consistent upward trend indicates increasing digital engagement with public services. In 2023, this figure stood at about 64.0%.

Future trends to watch include:

Further integration of digital services by authorities, enhancing user experience.
Impact of digital literacy programs on accessibility for all demographics.
Technological advancements, including AI and automation, to streamline form submission processes.