The percentage of individuals interacting with public authorities via the internet in Northern Ireland has been increasing steadily. Forecasts show a rise from 67.58% in 2024 to 71.25% in 2028, indicating a consistent growth over the 5-year period. This growth reflects a compound annual growth rate (CAGR) of approximately 1.33% from 2024 to 2028.
Trends to watch for in the future include:
- Adoption of new digital platforms by public authorities to enhance user experience and further increase interaction rates.
- Government incentives and programs aimed at improving internet accessibility and digital literacy among residents, potentially boosting these figures.
- The impact of technology advancements and cybersecurity measures on the comfort level of individuals using digital public services.
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