The VoIP calls market in Singapore has shown a continuous decline over the years, with a 2023 value of 164 Unit Minutes Time. From 2013 to 2023, the market displayed a negative year-on-year variation, with the rate of decline increasing gradually. In particular, between 2022 and 2023, the call volume decreased by 2.96%, while the last 5-year CAGR prior to 2024 was -2.8%. The forecast indicates a continuous decline with a 5-year CAGR of -2.79%, projecting the market to further contract by 13.21% by 2028.
Future trends to watch for in the VoIP calls market in Singapore include the impact of new communication technologies, evolving consumer preferences towards integrated messaging platforms, and potential regulatory changes. Monitoring these factors will be crucial to understanding how the market dynamics may shift in the coming years.