The gross investment in the call center activities sector in Austria showed fluctuating trends from 2013 to 2023, with significant annual variations. In 2023, the investment was at 3.7 million euros, an 8.82% increase from the previous year. Between 2019 and 2023, the compound annual growth rate (CAGR) was 8.16%, indicating a solid recovery after the significant dip in 2020.
Future trends to watch include a stabilization period forecasted from 2024 to 2028, with investments remaining constant at 3.7 million euros annually, showing no growth and maintaining a 0% CAGR. This stability suggests a potential market maturity or saturation in the near future.
Key points:
- 2013-2023 showed fluctuating investments with significant year-on-year variations.
- 2023 investment at 3.7 million euros, an 8.82% increase year-on-year.
- Expected investment stability from 2024-2028 with no growth, indicating market maturity.