Analysis of forecasts for the percentage of individuals interacting with public authorities online in North East England indicates a steady increase from 2024 to 2028. In 2024, the value is projected at 78.96%, rising to 97.67% by 2028. Year-on-year growth is significant, reflecting a consistent upward trend. Assuming around 70% in 2023, the forecast depicts a marked adoption of digital government services.

Future trends to watch include:

Continued emphasis on digital government initiatives which may push online interactions even further.
Potential technological advancements improving accessibility for more users.
Changes in public policy and internet infrastructure affecting online engagement rates.